Using the Zarnigaar store
Zarnigaar offers clothing, scarves and related articles through this website. Use the store for lawful shopping and enquiries, provide accurate details and keep your account access private. Please do not interfere with the site, access another customer’s account or submit misleading reviews or information.
Article information and availability
Check each product page for the article description, available sizes, colours and any fabric or care information provided for that item. Fabric details are specific to each article. Photographs can appear slightly different depending on lighting and screen settings.
Availability may change. If an ordered article cannot be supplied or its listing contains an error that affects your order, we will contact you to explain the issue and the available next steps.
Orders, prices and payment
Prices and checkout totals are in Pakistani rupees (PKR). Delivery charges and applicable discounts are shown before the order is placed. Please check your selected size, colour, quantity and delivery details before submitting.
An order number records your order; it does not mean an online payment has been completed. Cash on Delivery is currently available, and online payments are coming soon. Never send payment credentials through our contact form.
Delivery, cancellations and returns
Our Shipping & Delivery Policy explains coverage, charges and estimated timings. Our Return & Refund Policy explains return eligibility, exchanges, cancellations and approved refunds.
Please contact us promptly if you need help with an order. Changes and cancellations depend on whether it has already been dispatched.
Accounts, reviews and privacy
Our Privacy Policy describes how customer information, cookies and browser storage are used. When posting a review, share your own experience and avoid including contact details, payment information or another person’s private information.
Website content and updates
Website content is provided to help you browse and purchase our articles. Please obtain permission before using Zarnigaar branding, photographs or original website content for commercial purposes.
We may update these pages as the store or its services change. The date on each policy shows its latest revision. These terms do not limit rights available to you under applicable law.
Contact us
For questions about these terms or an existing order, use the Zarnigaar contact form. Include your order number when your enquiry relates to a purchase.